Maintenance Agreements
FJC Systems Ltd can offer a complete support package tailored to your company, which allows you to concentrate on your business objectives whilst FJC Systems Ltd will look after the technicalities of your IT infrastructure. With all of our support packages we are able to offer cover for all software and hardware issues that you may encounter.
24 hour 7 days a week onsite support is also available
FJC Systems Ltd service packages have been designed to offer flexibility and quality of service. In some cases what appears to be a major problem can be rectified by simply talking it through with an engineer on the telephone or by remote diagnostics, other help requests may require an onsite visit. In recognition of different and specific needs, we provide multi-service level agreements, which we will tailored to meet the customers’ specific requirement, and budget.
Our top level package provides our clients with a range of services including full onsite support, access to our unique remote assistance solution plus offsite backup.
All our clients with this level of service benefit from full onsite support and access to our remote assistance technology.
Remote assistance only. – Ideal for small business with limited I.T budgets but still require the peace of mind, knowing that there is help available.
